Lead transformation in broadband services as the Director of Field Operations Control Centre and Dealer Partnerships at Xplore Inc. Oversee workforce planning, dealer management, and operational excellence.

Xplore

Inc. is seeking a Director to guide national Field Operations effectively. This role demands expertise in workforce management, dealer strategy, and service delivery optimization. Your leadership will ensure the alignment of demand with technician capabilities, while driving continuous performance improvements. Key Responsibilities:
Manage national capacity planning for technicians and dealers
Oversee dispatch operations and territory deployment
Lead real-time operational management of service commitments




Ensure effective work order lifecycle from creation to completion
Drive dealer performance and satisfaction through governance

Requirements:
Proven leadership in managing large field operations teams
Expertise in workforce management and service delivery
Robust analytical skills for process improvement
Experience with strategic vendor relationships
Excellent communication and change management abilities

Enhance service delivery and operational performance with effective dealer partnerships and superior workforce management at Xplore Inc.

📌 Director Of Field Operations At Xplore Ontario
🏢 Xplore
📍 Ontario