Lead client-focused security operations as a Director of Client Services at Guardteck in Calgary, AB. Your leadership will enhance client relationships and operational performance in security. As a Director at Guardteck, you will oversee client services while managing account managers and ensuring the delivery of high-quality service across multiple security sites.

Your experience in contract security or multi-site environments will be key as you drive operational efficiency, manage budgets, and support RFP activities. Key Responsibilities:
Lead client account managers to deliver top-notch security services
Establish explicit objectives and support team development
Maintain robust relationships and ensure service expectations are exceeded




Monitor and improve operational performance and KPIs
Support bids, proposals, and client engagement initiatives

Requirements:
5–7+ years in client services or operations leadership
Experience in contract compliance and escalations management
Solid coaching and mentoring abilities
Excellent communication skills in various contexts
Proficiency in Microsoft Office applications

Shape the future of security service delivery with your expertise in client relations and operational excellence at Guardteck.

📌 Director Of Client Services In Security Operations Burnaby
🏢 Kandor Management
📍 Burnaby