Help Us Create the Happiest Place for Dogs!

Country Paws Dogplex isn’t simply a place dogs visit—it’s an exciting destination filled with activities, services, shopping and unforgettable experiences for dogs and their humans.

We’re looking for an enthusiastic and sales-minded Dogplex Guest Experience Ambassador to join our front-counter team.

This is not an ordinary reception position. You’ll be a welcoming host, reservation expert, tour guide, product specialist and salesperson. You’ll help every guest discover the products, services and experiences that are right for their dog.

Your Role in the Adventure
Welcome every dog and human with warmth, enthusiasm and a smile
Create a fun and memorable check-in and check-out experience
Learn our dogs’ names and make returning guests feel recognized
Book daycare, boarding, grooming and other Dogplex services
Provide engaging tours that showcase everything the Dogplex offers
Learn about our pet products, treats, food and merchandise
Explain product features and benefits clearly and confidently




Ask questions to understand each customer’s needs
Recommend suitable products and services for their dog
Introduce guests to memberships, promotions and new products
Help increase retail and service sales through genuine recommendations
Keep products organized, well stocked and priced
Answer telephone calls, emails and customer questions
Process purchases, payments and reservations accurately
Communicate special requests to our dog-care teams
Keep the front counter, lobby and retail areas guest-ready
Handle customer questions and concerns positively and professionally
Look for thoughtful ways to surprise and delight our guests

Pay: $18.00-$22.00 per hour

Advantages
Company events
Company pension
Dental care
Disability insurance
Discounted or free food
Extended health care
Adaptable schedule
Life insurance
In office parking
Paid time off
RRSP match
Store discount
Vision care

Work Location: In person

📌 Dogplex Guest Experience Specialist London
🏢 COUNTRY PAWS DOGPLEX
📍 London