Elevate your career with Dayforce as a Senior Technical Account Manager, specializing in SaaS solutions. Use your solid technical aptitude to forge lasting client relationships and achieve success. As a key player in customer management, you will work alongside Customer Success Managers, addressing client challenges with cutting-edge Dayforce solutions.

Your strategic thinking and expertise will ensure clients fully realize their investments and optimize usage of the Dayforce platform. Focus on client satisfaction and account growth. Key Responsibilities:
Partner to drive customer growth and advocacy
Develop strategies for performance indicators
Analyze usage for improved user experience
Manage client expectations and de-escalate issues
Lead initiatives for enhanced service delivery

Requirements:
Bachelor’s degree in computer science or equivalent
3+ years experience in Dayforce-related functions
Expertise in HCM operations and modules
Solid SQL and integration problem-solving skills
Exceptional communication skills under pressure

Bring your technical expertise and customer-centric approach to Dayforce.

📌 Dayforce Senior Technical Account Manager Toronto
🏢 Dayforce US
📍 Toronto