Advance your career as a Senior Member Service Representative with Access Credit Union, known for its creative culture. Provide exceptional financial services to members while promoting credit union offerings.
At Access Credit Union, the Senior Member Service Representative plays a pivotal role in delivering high-quality financial services to both existing and potential members. This position involves processing a variety of transactions, resolving member inquiries, and promoting products with an advice-based approach. You will contribute to a positive team dynamic while adhering to security protocols and credit union policies.
Key Responsibilities:
• Process deposits, withdrawals, loans, and payments efficiently
• Resolve member account issues and inquiries promptly




• Promote and cross-sell credit union products and services
• Maintain accurate balancing of transactions and cash drawers
• Act as a community ambassador for Access Credit Union
Requirements:
• Grade 12 diploma or equivalent
• Minimum of 1-year experience in customer service
• Strong interpersonal and communication skills
• Basic understanding of risk management principles
• Ability to thrive in a fast-paced environment
Deliver exceptional member service while fostering community relations and promoting Access Credit Union's products.
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📌 Senior Member Service Representative at Access Credit Union (Grunthal)
🏢 Access Credit Union
📍 Grunthal