Join St. Lawrence College as a Community Navigator, where exceptional service shapes the student experience. Provide direct support and effective referrals to the community members.
In this critical role, you will engage with prospective students, current students, staff, alumni, and guests. Candidates should have a minimum two-year diploma and two years of experience in a digitized office with a robust focus on customer service and professionalism.
Key Responsibilities:
• Act as the first point of contact for inquiries
• Support community members with precise referrals
• Maintain confidentiality and sensitively address client needs
• Apply problem-solving skills in diverse contexts
• Foster a welcoming environment for all
Requirements:
• Two-year diploma or equivalent education
• Minimum two years’ experience in an office setting
• Non-violent Crisis Intervention or ASIST training
• Service experience with diverse populations
• High level of confidentiality and professionalism
This role emphasizes the importance of customer service in enhancing community engagement.
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📌 Community Navigator for Student Services (Brockville)
🏢 St. Lawrence College
📍 Brockville