Elevate customer experience as an AI Applied Scientist with Dialpad. Utilize your NLP and machine learning expertise to develop cutting-edge solutions in voice and chat interactions. In this position, you’ll conduct research to advance Dialpad's autonomous voice agents, focusing on real-time systems that can listen and respond effectively.

Your passion for AI will help create groundbreaking features for business communications while working alongside engineering, design, and product teams. Expect to contribute to top-tier scientific literature as part of your role. Key Responsibilities:
Implement state-of-the-art NLP and ML models
Troubleshoot and evaluate performance of algorithms
Handle large volumes of textual data
Create features that utilize LLM technology
Collaborate across departments to launch models Requirements:
Master’s or PhD in AI-related disciplines
2+ years of NLP experience for Master’s holders
Familiarity with Python and ML frameworks
In-depth understanding of LLM architectures
Robust collaboration and communication skills Shape the future of AI in customer interactions at Dialpad and make a real difference.

📌 Ai Applied Scientist Role At Dialpad Kitchener
🏢 Dialpad Japan
📍 Kitchener