01 Aug
|
Harris Global Business Services (GBS)
|
Rimouski
01 Aug
Harris Global Business Services (GBS)
Rimouski
Responsibilities Handle support calls or tickets.
Installing and updating product line applications, integrated 3rd party applications, and operating system and/or database applications.
Exercise sound qualified judgment in investigating technical problems.
Collects detailed information to categorize requests to establish a method of resolution.
Documentation of all customer communication through tickets.
Requirements 1+ year(s) of customer service experience in a technical workplace or relevant experience
Proven problem-solving abilities
Proven verbal skills and exceptional written skills
Experience in technical documentation
Ability to multi-task effectively
Work well autonomously
📌 Agent De Soutien En Informatique Rimouski
🏢 Harris Global Business Services (GBS)
📍 Rimouski