Christie’s Mill Inn & Spa is looking for an energetic and enthusiastic individual to join our team.

This is a full-time, permanent, year-round position offering the prospect to build a long-term career with our team.

Job Description
Always provide outstanding service to our guests.
Register and checkout hotel guests while ensuring all service standards are followed.
Be knowledgeable about the amenities and services available at the Inn.
Be knowledgeable of the attractions, events, restaurants and services available in the city and nearby surrounding areas.
Answer phones and direct calls to the appropriate area.
Confirm and input wake up calls.
Process payments including credit cards, debit cards and cash.
Balance cash, complete balance sheet ensuring accuracy.
Take hotel reservations, make changes, special requests.
Assist guests with service requests ensuring delivery/completion.
Outstanding customer service skills, problem solving skills and multi-tasking skills.




Must be able to remain calm under pressure and able to work with minimum supervision.
Must be adaptable and be available on Weekdays, Weekends, Holidays and be able to work the overnight shift occasionally when required.
Make individual and group reservations and co-ordinate with the Sales Department
Perform daily duties and check lists for the shift worked.
Follow all health and safety policies.
Other duties as assigned.

Work remotely
No

Christie's Mill Inn and Spa welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selections process.

Job Types: Permanent, Part-time, Full-time

Pay: From $18.00 per hour

Ability to commute/relocate:
Port Severn, ON: reliably commute or plan to relocate before starting work (required)

Experience:
Customer service: 1 year (preferred)

Work Location: In person

📌 Front Desk Agent Severn
🏢 Christie's Mill Inn
📍 Severn