Brief description

The specific duties of an Assistant Retail Manager include overseeing the daily operations of the retail store, scheduling employees to meet business needs, ensuring inventory meets sales targets and is merchandised and displayed in an appealing way both in store and online. They are responsible for mentoring team members and finding ways to increase the quality of customer service in person, through social media and over the phone.

Responsibilities
Hiring and training staff as needed
Participating in the documentation and presentation of SOPs
Supervision and coordination of sales and cashiering staff
Assign sales workers duties
Resolve problems that arise, such as customer complaints and supply shortages
Live goods and inventory management
Professional Sales and Customer Service
Overseeing and performing plant maintenance alongside the Production Manager and/or Greenhouse Technician
Watering, cleaning, condensing, organizing, and maintaining plants within the retail environment
Workshops & Events: Create, organize and present workshops and events on and off site, in person and also via digital platforms, such as Facebook, Instagram, TikTok, and YouTube.
Ensuring all price and variety signage matches promotions, is current and visible




Scheduling staff based on time of year and business needs
Managing social media posts, promotions and correspondence alongside Office Manager
Resolving any cash discrepancies
Generating, understanding and actioning reporting relating to sales and inventory
Gathering highest quality product for all B2B sales and maintaining the quality until pick-up
Maintaining a clean and secure working environment for customers and staff

Requirements and skills
Leadership and supervisory experience
Prior retail cash sales experience
Valuable interpersonal skills
Strong verbal and written communication skills
Experienced with Microsoft Office suite and Google Workspace
Experience with POS software and inventory procedures
Outstanding organizational skills
Adaptable and flexible with changing weather and daily schedules, accepting that some days may be longer than others and evenings and weekend work is required

The above is to be used as a guideline only. Duties will be modified based on business needs and are subject to change based on the time of year.

Job Type: Full time

Pay: From $20.00 per hour

Benefits:
On-site parking

Work Location: In person

📌 Garden Centre Assistant Manager Halifax Regional Municipality
🏢 Bloom Greenhouse & Garden Centre
📍 Halifax Regional Municipality