We're looking for a bilingual Operations Coordinator who thrives in a fast-paced workplace and wants to play a key role in keeping our customers happy and our operations running smoothly.
We're a growing New Brunswick company offering stable, year-round employment in a supportive and flexible workplace. If you're looking for more than just a job—and want an prospect to build a long-term career—we'd love to hear from you.
What You'll Do
As our Operations Coordinator, you'll be at the center of our daily operations. Your primary responsibility will be coordinating customer appointments, communicating with customers, and ensuring our technicians' schedules run efficiently using modern scheduling technology.
Your responsibilities will include:
Scheduling customer appointments efficiently
Communicating with customers by phone, email, and text
Entering completed jobs into our management system
Supporting our field technicians throughout the day
Responding to customer inquiries and providing exceptional customer service
Keeping daily operations organized and running smoothly
What We're Looking For
The ideal candidate:
Must be bilingual (English and French)
Is tech savvy and comfortable learning new software
Has excellent communication and interpersonal skills
Is highly organized and able to manage multiple priorities
Enjoys helping people and delivering outstanding customer service
Can work independently while contributing to a cooperative team
Adapts well to changing priorities in a fast-paced environment
Takes initiative and has a positive, professional attitude
Experience in customer service, administration, scheduling, dispatch, or a similar role is considered an asset, but is not required. We are willing to train the right candidate.
What We Offer
Health and dental benefits
Two weeks paid vacation
Five paid sick days
Company laptop
Hybrid work opportunities after training
Flexible work arrangements
Stable, year-round employment
A supportive team environment where your contributions are valued
If this sounds like the opportunity you've been looking for, we'd love to hear from you.
Pay: $42,000.00-$50,000.00 per year
Benefits:
Dental care
Extended health care
Life insurance
Paid time off
Vision care
Work from home
Language:
French (preferred)
English (preferred)
Work Location: Hybrid remote in Miramichi, NB E1V 2B2