Under the direct supervision of the Manager, Slots & Cage or the Supervisor, Cage, this position is responsible for customer service, cash administration and cash counts while contributing to a secure and welcoming work environment for all team members. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports the company's learning workplace while establishing a safe and welcoming work setting for all team members.

Key Accountabilities
Handles cash transactions including but not limited to foreign currency exchange, travelers cheques, short pays, over payments, cash counts, coins and bills
Monitors and reports all discrepancies and suspicious cash activities
Redeems value chips and gaming tickets for cash
Sells racing tickets, vouchers, racing programs and value chips as required
Verifies and processes machine fills, ma chine jackpots, cancelled credits, as well as table fills and credits
Issues opening floats to Slot Attendants (or others); reconciles closing floats
Transfers and stores floats, keys and record keeping documents
Documents and reconciles transactions; may reconcile bank deposits and prepare revenue reports
Communicates effectively with all appropriate operational departments




Builds strong working relationships with guests and team members
Ensures complies with licensing laws, health and safety and other statutory regulations
Performs other duties as assigned or directed.

Education and Qualifications
Ability to work a flexible schedule including evenings, overnights, weekends and holidays
1 year high volume cash handling experience
Serving it Right Certification
Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
Computer literacy in MS Office
Secondary language an asset
Ability to successfully obtain a Gaming License

Work Environment Considerations

Standing for long periods of time, lifting, carrying, pushing, pulling, stretching, bending, interruptions and non-traditional work hours

Our Companies are committed to fostering a diverse, equitable, and inclusive workplace and welcome applications from all qualified candidates. Accommodation is available throughout the recruitment and selection process. Candidates requiring accommodation are encouraged to advise us at any stage of the process.

We thank all applicants for their interest; however, only those selected for further consideration will be contacted.

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🏢 Lahal Management
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