We are seeking a professional and organized Receptionist/Customer Service Representative to join our team. This role is vital in providing exceptional front desk support, managing administrative tasks, and ensuring a positive experience for clients and visitors. The ideal candidate will have strong communication skills, proficiency in office software, and experience in customer service environments, including wholesale or inventory systems being an asset. This position offers an opportunity to work in a energetic environment where organizational skills and attention to detail are highly valued.
Reception & Customer Service
Greet and assist customers in person and over the phone
Answer and direct incoming calls and emails
Provide excellent customer service and respond to customer inquiries
Process customer requests and communicate updates as needed
Administrative & Office Support
Enter accounts payable invoices and record payments accurately
Create and enter purchase orders
File and maintain invoices and other office documents
Correspond with vendors and customers regarding orders, invoices, and account inquiries
Update inventory items, product information, and inventory codes
Perform general administrative duties to support daily office operations
Requirements
Previous experience in a receptionist, customer service, or administrative role preferred
Robust organizational skills and attention to detail
Excellent verbal and written communication skills
Comfortable using computers and learning current software
Experience with accounting or ERP software is an asset
Ability to prioritize tasks and work independently in a fast-paced environment
Positive attitude and professional demeanor
Pay: $20.00-$23.00 per hour
Benefits:
Dental care
Extended health care
Life insurance
Vision care