The Prospect:

Receives, handles, sorts, scans, keys, files, extracts, inserts, recycles, prepares, lists, verifies and/or delivers/distributes a variety of documents to appropriate Symcor parties/groups/lines of business within required timeframes, ensuring accuracy and in accordance with Symcor procedures and quality guidelines to meet daily productivity output requirements and client expectations. #LI-Hybrid

Shift timings: Monday to Friday Working Hours: 8am to 2:30pm; This role requires you to work in rotation across five remote sites.

About The Role:

The Data Center Operator plays a critical role in ensuring secure, reliable, and effective operations within our data center workplace. You will be responsible for monitoring infrastructure, supporting production activities, executing daily operational tasks, and responding to incidents while maintaining strict SLAs.

What You Need to Succeed:
Receive, sort and log mail from a variety of clients using the appropriate equipment or procedure in order to record information for tracking purposes and organize mail for processing by the appropriate parties/functional areas/departments.
Address any misdirected mail, cash or other risk items (e.g., other financial or non-financial items) as per Standard Work Procedures.



May distribute to appropriate parties/groups.
Validate, sort, list or verify items against specific lists and/or documents (Multiple Depts).
Prepare output documents/packages for distribution to clients, customers or vendors in accordance with work instructions, ensuring accuracy and SLA timelines are met.
Perform standard prescribed quality checks and follow defined control measures to meet or exceed department goals.
Input, scan, prepare document, and/or list incoming or outgoing financial or non-financial items in order for file to be created in the system or distributed by mail, using the appropriate operating system for assigned area of responsibility, and ensuring accuracy and daily productivity volumes/requirements are met.
Identify and address any issues related to assigned work by escalating to PSO, AM or Manager to ensure daily productivity and client requirements as well as client service levels are met.

Education:
High School Diploma or equivalent.

Experience:
No previous experience is required.

Skill requirements
Basic knowledge of computers and software.
Communication skills – interactions interdepartmental/vendors.

📌 Document Handler Remote Sites North York (Canada)
🏢 Symcor
📍 Canada