Salary

The salary range for this position is CAD $45.46 - $65.35 / hour

Job Summary

Are you passionate about quality improvement when it comes towards the health care for our communities? If so, bring your proven knowledge of quality improvement principles, methods and tools and your commitment to perfection in service and care, to a role where you can really make a difference. As a Lead Quality Improvement & Patient Safety you will support various patient safety and improvement initiatives in Fraser Health by working in collaboration with the clinical programs.

Key Responsibilities

- Collaborate with health care leaders and physicians to provide leadership and quality improvement expertise to teams in the planning, implementation, and evaluation of improvement initiatives designed to improve quality of care, service utilization, safety, and risk reduction.
- Identify learning needs of teams related to QI/PS methodology, tools, and system processes. Develop, implement, and evaluate education resources to meet those needs.
- Provide consultation, guidance, and support to teams in the use of tools and mechanisms to plan, test, measure, monitor, and evaluate initiatives designed to improve patient care outcomes.
- Provide facilitation and coaching to enable teams in the development, monitoring, and analysis of key performance indicators.
- Provide expert support for analysis of multiple sources of data in order to promote a balanced approach for identifying and acting on improvement opportunities.
- Provide leadership in the development and implementation of client safety and risk indicators, alert systems,



and other risk prevention strategies.
- Perform other related duties as assigned.

Qualifications

- A level of education, training and experience equivalent to a Master's Degree in a health care related field.
- Five (5) years' recent, related experience in health care services leadership in progressively more responsible and varied roles, including a minimum of two (2) years’ experience in the following areas of patient safety and quality improvement: patient safety education, reporting and follow-up; quality improvement knowledge and experience with development, implementation, evaluation and sustainment of quality improvement initiatives; and knowledge and experience with accreditation processes; and knowledge of and experience with application of change management principles to support local and regional change. Educational preparation in quality improvement, certificate in quality improvement, or equivalent training in the use of quality improvement methods and tools.
- Experience in public client relations an asset.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Qualified/Technical Capabilities





- Demonstrated knowledge of quality improvement principles, methods and tools.
- Demonstrated presentation, facilitation and teaching skills.
- Ability to operate related equipment.
- Proficiency in the use of computer software such as Excel, Visio, PowerPoint.

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region. People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 50,000+ staff, medical staff and volunteers. We are committed to planetary health and value diversity in the work force. We strive to maintain an setting of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner. Together, we are the heart of health care.

IMPORTANT: Recruitment scam warning Please be on alert for recruitment scams. We are aware of several scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment, nor ask you to download or install an app at any point during our recruitment process.

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📌 Lead, Quality Improvement and Patient Safety (Surrey)
🏢 Fraser Health
📍 Surrey