Steer Health and Dental Operations at Medavie Blue Cross in Canada. This permanent position champions operational excellence while enhancing service delivery and strategic development.
Reporting to the Executive Vice President, you will take charge of health services across Canada, fostering a culture of accountability, innovation, and continuous improvement. Lead a geographically dispersed team while developing operational plans and performance metrics aimed at achieving measurable business outcomes.
Key Responsibilities:
• Oversee Health and Dental insurance operations nationally
• Enhance new business implementation and claims management
• Implement service delivery models for consistency and efficiency
• Identify opportunities for productivity and service quality improvements




• Strengthen client and member service standards through partnerships
Requirements:
• Extensive experience in leadership roles in health insurance
• Strong background in operational strategy and service delivery
• Expertise in managing remote teams and capabilities development
• Understanding of AI and automation in service improvement
• Cooperative approach to stakeholder engagement and problem-solving
Bring your expertise in health insurance operation leadership to contribute to Medavie Blue Cross's success.
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📌 Vice President of Dental and Health Insurance (Dartmouth)
🏢 PVH (Tommy Hilfiger/Calvin Klein)
📍 Dartmouth