Staffmax is working with our client to hire a dedicated Customer Service Representative for a 6-month contract.
This role involves handling customer interactions with professionalism and care while supporting the companys reputation for exceptional service.
Contract length: 6 Months Location: Calgary Key Responsibilities: Provide product and service information to resolve issues Process orders, returns, and exchanges accurately Record customer interactions and update internal systems Collaborate with other departments to resolve escalations Identify customer needs and recommend appropriate solutions Requirements: Previous experience in a call center or customer service role Robust communication and problem-solving skills Ability to remain calm and helpful under pressure Comfortable working with CRM and ticketing systems Positive attitude and team-oriented mindset If you enjoy helping people and want to work in a quick-paced, team-focused workplace, this position offers the chance to make a real impact.
Staffmax is here to support you every step of the way.