Experience luxury hospitality as a Full Time Guest Service Agent at Fairmont Hotel Macdonald in Edmonton. Ensure memorable guest experiences through attentive service and productive check-in procedures.
Join Fairmont Hotel Macdonald, a prestigious hotel recognized for its charm and superior service. As a Guest Service Agent, you will manage guest arrivals and departures, ensuring satisfaction from the moment they step in. This role demands a commitment to excellence, effective communication, and the ability to attend to special requests for VIP and loyalty members.
Key Responsibilities:
• Provide friendly and productive service to hotel guests
• Handle check-in and check-out processes per hotel standards
• Address guest concerns promptly to ensure satisfaction




• Prepare for VIP and loyalty member arrivals meticulously
• Maintain organized and sanitary front desk area
Requirements:
• Previous front desk or reception experience preferred
• Solid communication skills in English essential
• Knowledge of hotel management software an asset
• Availability for shift work, including weekends
• Legally eligible to work in Canada
Bring your hospitality skills and passion to Fairmont Hotel Macdonald in Edmonton, where every guest experience counts.
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📌 Full Time Guest Service Agent Edmonton
🏢 AccorHotel
📍 Edmonton