Join Trooh as an Operations Analyst, focusing on coordinating campaigns and ensuring effective digital screen management. This role requires outstanding organizational and digital skills.
In this position, you’ll link technicians and internal teams, ensuring that operations run seamlessly. Your responsibilities will include ticket management, communication facilitation, and adherence to quality standards. With your proficiency in tools like SQL and Tableau, you will accurately track KPIs while recommending process enhancements.
Key Responsibilities:
• Assign and prioritize tickets through the system
• Act as the primary contact for technical communication
• Monitor ticket progress and resolve issues urgently




• Define technician fee expectations and review charges
• Develop dashboards for operational reporting
Requirements:
• Degree in Operations, Marketing, or a related discipline
• 2 to 4 years’ experience in operations
• Robust skills in SQL, Power BI, or Tableau
• Familiar with ticketing and CRM systems
• Detail-oriented with excellent communication abilities
Drive operational success with Trooh through your analytical and coordination expertise.
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📌 Operations Analyst Role In Media Toronto
🏢 Trooh
📍 Toronto