Become a Patient Account Resolution Specialist with adaptable remote or onsite options in Huntsville, AL. Focus on addressing patient inquiries and ensuring first-call resolutions with professionalism.
In this role, you will manage over 75 calls each day, addressing account balances while demonstrating exceptional customer service skills. You will review patient accounts, conduct collections, and access software to provide accurate information. Your efforts will ensure compliance and maintain patient satisfaction through effective communication.
Key Responsibilities:
• Oversee 75+ daily patient calls for inquiries
• Conduct collections on account balances successfully
• Review and rectify billing discrepancies
• Access and edit patient account information
• Maintain detailed records of interactions
Requirements:
• 1+ years of experience in customer service
• Negotiation experience preferred
• Ability to type at least 35 WPM
• Knowledge of billing and recovery cycles
• GED or High School Diploma required
Utilize your communication and customer service skills to thrive in this impactful healthcare role.
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📌 Account Resolution Specialist Remote/onsite Mississauga
🏢 Ovation Healthcare
📍 Mississauga