Be a part of EQ's mission to revolutionize banking as a Digital Operations Officer. This hybrid role is focused on client support, transaction processing, and ensuring quality service.
Working within the Digital Banking group, you will report to the Senior Manager, Operations. Your primary responsibilities include onboarding clients efficiently, resolving problems, and managing transactions with exceptional accuracy. Your professionalism will be critical in enhancing customer satisfaction.
Key Responsibilities:
• Facilitate onboarding for recent digital banking clients
• Address client inquiries and resolve issues promptly
• Process financial transactions with precision
• Enter and manage data effectively
• Uphold outstanding service standards for customers
Requirements:
• History of working in customer-focused roles
• Proven skills in handling financial transactions
• Robust attention to detail and accuracy
• Flexibility to work in a hybrid work workplace
• Successful completion of background and credit checks
Become a pivotal part of EQ’s banking transformation through superior service and operational excellence.
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📌 Eq Bank Digital Operations Officer Toronto (Canada)
🏢 EQ Bank
📍 Canada