Become a vital part of our Network Operations Center as a NOC Support Specialist at SE Health. This role involves monitoring critical IT infrastructure and resolving technical issues in a 24/7 environment.
We are seeking a detail-oriented NOC Support Specialist with 5+ years of Level 2 support experience. You will monitor networks and servers, respond to incidents, and escalate complex problems to ensure stability and availability. Your skills in troubleshooting, hardware support, and communication will play a key role in service delivery.
Key Responsibilities:
• Monitor network and server performance using tools
• Diagnose and resolve technical issues in real-time
• Follow escalation procedures for critical incidents
• Perform maintenance tasks and health checks
• Document incidents and communicate with teams
Requirements:
• 5+ years of Level 2 support experience
• Knowledge of virtual desktop applications
• Experience with Microsoft Windows management
• Solid troubleshooting and customer service skills
• Driver’s license and reliable vehicle for onsite visits
Leverage your technical skills to support SE Health's mission of improving lives across Canada.
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📌 NOC Support Specialist at SE Health (Markham)
🏢 SEHC
📍 Markham