Join CBI Home Health as a Care Access Representative in Calgary. Manage scheduling tasks and enhance client care experiences in a supportive workplace.
We seek a dedicated Care Access Representative with excellent communication and multitasking skills. This role primarily involves managing the scheduling of personal support workers and nurses in a high-volume contact center. You will ensure client care plans are delivered efficiently while fostering relationships with clients and care providers.
Key Responsibilities:
• Schedule care providers using specialized software
• Communicate openly with clients and staff
• Maintain and manage accurate scheduling databases
• Resolve scheduling conflicts efficiently
• Ensure compliance with organizational policies
Requirements:
• Minimum Grade 12 education
• 2+ years in customer service or scheduling
• Proficiency in Microsoft Office Suite
• Solid verbal and written communication skills
• Experience in healthcare scheduling is an asset
Make a difference in clients' lives with your scheduling expertise at CBI Home Health.
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📌 Care Access Representative In Calgary
🏢 CBI Home Health
📍 Calgary