Elevate your career with Mastercard as a Senior Specialist in Customer Success focused on Cybersecurity Payments. Drive customer engagement and enhance digital payment solutions for optimal outcomes.
As part of Mastercard's Services team, your role will be pivotal in retaining customers by managing risks and improving their experiences. You will support threat intelligence initiatives, oversee revenue management, and coordinate product launches while localizing narratives and strategies. Ideal candidates will demonstrate a solid understanding of cybersecurity and business growth.
Key Responsibilities:
• Engage stakeholders to address cyber threats effectively
• Identify and implement optimization opportunities
• Leverage Mastercard offerings to achieve customer goals




• Develop scalable training materials and playbooks
• Gather and report customer feedback for product improvement
Requirements:
• Experience in payments technology or cybersecurity
• Proven ability to translate technical solutions
• Experience with data analytics on threats and fraud
• Solid record in driving customer success initiatives
• Background in identifying growth prospects for customers
Support Mastercard's vision while using your expertise in cybersecurity payments and customer success strategies.
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📌 Customer Success Specialist Cybersecurity Payments Toronto
🏢 Mastercard
📍 Toronto