Technical Support Specialist London

Technical Support Specialist London

01 Aug
|
Brainhunter
|
London

01 Aug

Brainhunter

London

Brainhunteriscurrentlyseekingtheservices ofa Junior

Technical

Support

Specialistforacontractrolewithoneofour

Valued

Client.

Hiring Leader Location: London Work Style: 5 days in office Location city(s): London Number of Openings: 1 Anticipated Start Date: 5 weeks from start date End Date: 3 months duration Part time or Full time: Full time Potential convert to permanent: No Reason for role: Staff

Aug Contractor to work extra time or on-call: No Role Title: Technical Support Specialist Reliability Clearance required: Yes We are seeking a skilled Platform Support Specialist to join our Analytics Platform Support team.

This role is focused on maintaining and supporting the Cognos, Tableau and Power BI platforms, including hardware, software , virtual machines etc. associated with the platform.

The ideal candidate will have hands-on experience with platform-level administration and support, rather than development using the above tools.

Key Responsibilities: Administer and maintain the Cognos, Tableau and Power BI platforms, including upgrades, patches, license and user management, performance tuning.

Monitor and manage the above platforms across cloud and on-prem environments.





Ensure high availability and reliability of the platform for development, testing, and production environments.

Collaborate with infrastructure and security teams to ensure compliance and optimal configuration.

Provide production support and troubleshoot platform-related issues.

Document platform configurations, procedures, and support runbooks.

Any specific tools/skillset: 5+ years of experience with Cognos, Power BI and Tableau.

Experience with AIX, Windows, DB2, SQL server etc., Robust understanding of platform architecture, patching, upgrades, deployment, and VM management.

Experience with on-prem, cloud environments (Azure) and hybrid settings.

Familiarity with platform monitoring tools and techniques.

Excellent problem-solving and communication skills Experience with Cognos, Power BI, Tableau Administration Howto

Apply: Online:Toapplyforthisandothersuitableexcitingopportunitieswith

Brainhunter

Systems

Ltd.,youcanapplyonlinethroughthebuttononthetopright.AItoolsmaybeusedforinitialscreeningofapplicants. E-mail: Pleaseemail

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📌 Technical Support Specialist London
🏢 Brainhunter
📍 London

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