Lead customer transformations as a Customer Success Manager with Guidewire. Engage with P&C; insurers to maximize their use of AI and cloud-based solutions while driving value and growth.
In this pivotal role, you will own a strategic portfolio and drive customer engagement, ensuring successful adoption of Guidewire products. You'll need to foster deep relationships within client organizations, from C-suite executives to end users, promoting operational excellence and addressing customer needs. Your strong commercial acumen and proactive support will contribute to both renewal strategies and expansion opportunities across our advanced product offerings.
Key Responsibilities:
• Develop and execute strategic account plans for growth
• Foster deep relationships with senior stakeholders




• Identify incremental sales prospects across solutions
• Manage customer success and account plans proactively
• Facilitate executive business discussions and reviews
Requirements:
• Proven experience in customer success management
• Robust ability to influence at executive levels
• Background in P&C; insurance is advantageous
• Excellent problem-solving and communication skills
• Commitment to customer advocacy and success
Drive strategic customer relationships and deliver on transformative outcomes with Guidewire's creative platforms.
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📌 Customer Success Manager At Guidewire Toronto
🏢 Guidewire Software
📍 Toronto