Enhance customer success as a Technical Client Engineer at Glia in Vancouver, Canada. This full-time, in office position calls for your expertise in resolving technical challenges with our cutting-edge Digital Customer Service platform.
In this role, you will work directly with clients and their development teams to facilitate seamless technology integrations. You’ll be expected to handle a demanding workload, offering proactive support while maintaining customer satisfaction. Building solid relationships and collaborating across departments will be key to your success.
Key Responsibilities:
• Solve technical inquiries for clients with a focus on solutions
• Assist developers in setting up secure integrations
• Utilize JIRA and Slack for effective collaboration




• Troubleshoot issues identified via support channels
• Guide clients in understanding Glia’s capabilities
Requirements:
• 2+ years in technical support or engineering
• Robust knowledge of RESTful APIs and cloud platforms
• Excellent customer service and problem-solving skills
• Proficient English reading, writing, and listening skills
• Degree in Software Engineering or related area
Drive innovation in client engineering with Glia and deliver exceptional technical support to enhance customer experiences.
J-18808-Ljbffr

📌 Technical Client Engineer Role At Glia Vancouver
🏢 Glia
📍 Vancouver