Elevate customer service and team engagement as a Key Holder at GEOX, a global footwear leader. This role focuses on management, customer experience, and operational excellence.
As a Key Holder at GEOX, you will be pivotal in training, customer service, and store operations. You'll onboard current team members, evaluate performance, and ensure adherence to the GEOX Service Model for exceptional customer interactions. Your leadership will foster a motivating environment while maintaining store standards.
Key Responsibilities:
• Onboard and train current employees effectively
• Resolve complex customer service issues promptly
• Ensure visual merchandising meets corporate standards
• Manage cash office operations during shifts
• Follow inventory handling procedures thoroughly
Requirements:
• Minimum 2 years of retail experience
• Solid communication and leadership skills
• Proficient in Microsoft Excel and POS systems
• Knowledge of retail performance metrics
• Ability to manage multiple tasks efficiently
Become a critical part of GEOX as you drive sales performance and nurture outstanding customer relations.
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