Pathway Communications, a leading Canadian managed IT and cybersecurity services provider is seeking a skilled and detail-oriented Technical Writer to create, edit and submit compelling responses to RFPs, RFQs, and RFIs. You'll turn RFP issuers’ technical and business requirements into transparent, winning proposals across our managed services, cybersecurity, data centre, and technical support portfolio.
This is an active and immediate opening.
What you will do
Review daily portal publications to identify suitable RFPs
Work with engineering, security and operations experts to understand requirements
Draft proposal content including executive summaries, solution descriptions, methodologies, timelines and supporting documentation
Translate managed services and cybersecurity solutions into clear, client-facing language
Build and maintain a library of reusable proposal content and templates
Edit and proofread proposals to ensure that every response is complete, compliant and persuasive
Support the creation of related content such as presentations and client-facing materials
What you bring
A minimum of three years drafting proposals or technical documentation, ideally for IT services or cybersecurity
Excellent written and verbal English and a talent for making complex topics understandable
Strong attention to detail and editing/proofreading ability
Experience using style guides and creating impactful presentations
Solid organization and the discipline to manage multiple bids under deadlines
Working knowledge of basic IT managed services, cloud and security concepts.
Bachelor’s degree in Technical Communication, English, IT, or a related field
Compensation
$55,000–$70,000 per year, commensurate with experience. Candidates with substantially higher skills or more experience are encouraged to apply and may be considered for a more senior position based on merits.
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