The Beauty Advisor develops long-term client relationships to drive sales and loyalty at the Victoria Beckham beauty counter. This commission-based role focuses on delivering exceptional service, expert product knowledge, and meeting personal and brand sales targets. The advisor supports in-store events, merchandising, and client communications to grow a loyal client base.
Responsibilities
Deliver extraordinary customer service and exceed personal and brand sales targets.
Build and maintain a loyal personal client base through acquisition and retention activities.
Share product expertise and participate in vendor and in-store training sessions.
Support in-store events, marketing prospects, and assortment recommendations.
Perform floor recovery, visual merchandising, price changes, and general sales support tasks.
Communicate with clients via phone, mail, and electronic methods for follow-up and event invitations.
Requirements
Minimum high school diploma and at least 2 years in a commission-based retail sales setting.
Proven ability to exceed sales targets and work collaboratively in a team setting.
Ability to work a flexible schedule including nights, weekends, and holidays.
Make-up artistry or esthetics certificate may be required for certain brands; prior luxury retail experience preferred.
Solid multitasking skills and customer service problem-solving abilities.
Bilingual in English and French preferred.
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