Join Desjardins as a full-time Client Experience Advisory Agent, focused on enhancing client experiences. Your role involves welcoming members and guiding them through financial services and products.
This in office position requires you to explain and support clients with technological tools that facilitate independent transactions. You will maintain business relationships and support members encountering fraud, ensuring their needs are met promptly. Additionally, staying informed about the latest Desjardins offerings is key.
Key Responsibilities:
• Support members with technological tools for transactions
• Maintain business relationships through effective service
• Address fraud incidents and refer clients appropriately
• Keep updated on new products and service standards
• Comply with security and risk management rules
Requirements:
• High school diploma in a relevant field
• Minimum of two years of experience required
• French language proficiency
• Knowledge of convenience services and products
• Strong customer focus and adaptability
Enhance member interactions and contribute to a diverse workplace at Desjardins.
#J-18808-Ljbffr

📌 Full-Time Advisory Agent at Desjardins (Laurentides)
🏢 Desjardins Group
📍 Laurentides