Elevate client success as a Bilingual Client Services & Systems Support Specialist with Aramark. Blend your customer service passion with technical support to enhance user experience.
Join Aramark's team in this agile role where you'll play a vital part in client training, system maintenance, and technical assistance. As a support specialist, you’ll utilize your bilingual skills for effective communication, providing first-level support and troubleshooting client issues. Your role directly impacts user adoption of our technology platforms, ensuring clients maximize their digital tools.
Key Responsibilities:
• Provide first-level technical support for users
• Deliver user training and create guiding documentation
• Maintain database accuracy and manage user profiles




• Collaborate on system enhancements and conduct testing
• Analyze user activity and identify engagement prospects
Requirements:
• Minimum three years in IT help desk or customer service
• Robust critical thinking and communication abilities
• Experience with Microsoft Office and video-editing software
• Bilingual fluency in English and French required
• Two-year college degree in a technology-related field
Become an essential part of Aramark’s commitment to client success and technology adoption.
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📌 Client Services Support Specialist Bilingual Mississauga
🏢 Aramark
📍 Mississauga