Join Assent as a Customer Success Manager specializing in program delivery. Your role will focus on fostering relationships and executing project plans to ensure client objectives are met.As a key player in customer success, you will provide senior-level support while maintaining client relationships. You'll lead high-level strategic planning and conduct program reviews to anticipate client needs. This position demands a proactive approach to problem-solving and a solid ability to communicate effectively with internal and external stakeholders.Key Responsibilities:
Serve as a trusted advisor throughout the customer journey
Lead program reviews to address status, gaps, and next steps
Optimize solution alignment to enhance business value
Support sales in renewal management of accounts
Take on special projects to improve customer success metricsRequirements:
6+ years in customer success or consulting roles
Post-secondary education in a related field
Proficiency in MS Office and Google Applications
Robust analytical and reporting skills with Excel
Excellent written and verbal communication skillsBring your passion for customer success and develop impactful relationships within Assent. #J-18808-Ljbffr

📌 Customer Success Manager With Assent Riviere Des Prairies—pointe Aux Trembles (Riviere-des-Prairies—Pointe-aux-Trembles)
🏢 Assent
📍 Riviere-des-Prairies—Pointe-aux-Trembles