Cansel is seeking an Operations Administrator for a 12-month contract position in Richmond Hill, Ontario. This hybrid role offers a unique prospect to impact operational efficiency directly.
Reporting to the National Operations Manager, you’ll help streamline internal processes while maintaining excellent customer relations. The position involves monitoring orders, processing returns, and assisting with accounting tasks. A strong service mentality and attention to detail are essential, as you'll coordinate across multiple departments to support effective order fulfillment.
Key Responsibilities:
• Assist in process improvements to boost operational efficiency
• Communicate order status, ETAs, and customer updates
• Collaborate with internal teams for timely fulfillment
• Provide support during customer success team absences
• Keep customer information accurate and up to date
Requirements:
• Minimum three years in customer service or admin roles
• Familiarity with SAP and Salesforce systems
• Excellent communication and organizational skills
• Strong initiative and multitasking ability
• Bilingual in English and French is advantageous
Shape the future of Cansel's operations with your expertise in customer service.
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