Elevate your career at Seequent as a Technical Support Engineer specializing in geotechnical analysis. This role combines technical expertise, customer service, and remote support for users of GeoStudio and PLAXIS.
As a key team member at Seequent, you'll provide essential technical support to customers using our geotechnical software. You will draw from your knowledge in geotechnical engineering to assist users, troubleshoot complex issues, and ensure satisfaction. This position is pivotal in facilitating educational workshops and contributing valuable insights to product enhancement.
Key Responsibilities:
• Deliver high-quality support for technical inquiries
• Apply geotechnical expertise in customer modeling decisions




• Manage customer cases from inquiries to resolutions
• Communicate user feedback with internal teams
• Develop best-practice knowledge resources
Requirements:
• M.Sc. in Geotechnical Engineering or equivalent
• 1–5 years of engineering and customer service experience
• Proficient in GeoStudio and PLAXIS
• Solid problem-solving and communication skills
• Self-motivated with a desire for continuous growth
Enhance geotechnical software support and training at Seequent, redefining how your customers engage with technology.
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📌 Technical Support Engineer In Geotechnical Analysis Vancouver (Canada)
🏢 Seequent
📍 Canada