Join Oracle as a Senior Data Center Support Services Technician to lead initiatives in hardware maintenance and network configurations. Your mentorship will enhance team capabilities while ensuring operational excellence.
As a Senior Data Center Technician, you will oversee support services, ensuring compliance with established procedures. Your role will involve training staff in advanced techniques and troubleshooting complex issues within SLAs. This position also requires you to act as a liaison among technical and non-technical teams, addressing reliability and resiliency risks effectively.
Key Responsibilities:
• Oversee server component upgrade prospects
• Mentor technicians in hardware maintenance
• Validate network devices and connections
• Monitor ticketing work and escalate issues
• Ensure compliance with safety and operational guidelines
Requirements:
• Robust background in datacenter operations
• Proven coaching and mentoring skills
• Experience with ticket management systems
• Understanding of SOPs and MOPs
• Commitment to continuous skilled growth
Leverage your skills to impact Oracle’s data center operations positively.
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📌 Senior Data Center Technician Role Toronto
🏢 Oracle
📍 Toronto