Design, configure, and enhance ServiceNow CMDB aligned with CSDM and enterprise ITSM/ITAM requirements.
Lead Flexera to ServiceNow CMDB migration, including data mapping, import sets, transform maps, and reconciliation.
Configure CI Class Manager , Identification & Reconciliation Engine (IRE), CMDB Health, and governance policies.
Implement and support Discovery, MID Server, Service Mapping , and CI relationship management.
Troubleshoot CMDB data quality issues, duplicate CIs, stale records, and data normalization.
Collaborate with cross-functional teams to deliver SIT, UAT, deployment, cutover, and hypercare activities.
Hands-on experience with ITOM, ITAM, HAM, SAM , CMDB governance, and Agile/Scrum methodologies.
5+ years of ServiceNow experience with CSA & CAD certifications ; Flexera migration and banking domain experience preferred.

EEOC Compliance:

We are an equal chance employer, and all qualified applicants will receive consideration for employment.

DISCLAIMER

AI Usage Policy: Pacer Group uses AI to assist in screening applications. Final hiring decisions are made by human recruiters based on qualifications and experience.
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📌 Servicenow Developer Toronto (Canada)
🏢 Pacer Group
📍 Canada