Embrace a rewarding role as a Front Desk Customer Service Agent at Starwood Hotels. Make a lasting impression through thoughtful service at our luxury properties.
Join Starwood Hotels as a Front Desk Customer Service Agent, where your role is vital in shaping the guest experience. With at least one year of experience in hotel operations or customer service, your abilities to communicate and engage with guests will enhance their stay. This position requires working various shifts, including nights, to ensure optimal service.
Key Responsibilities:
• Conduct effective check-in and check-out processes
• Manage guest inquiries and provide accurate information
• Collaborate with the Front Office team for seamless operations




• Keep track of room availability and reservations
• Enhance guest satisfaction through personalized service
Requirements:
• Minimum of 1 year in customer service or hotel operations
• Robust multitasking and organizational skills
• Willingness to work rotating night shifts
• Experience in using hotel management systems
• Proficient in a second language is advantageous
Join Starwood Hotels and deliver exceptional guest service as part of our esteemed Front Office team.
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📌 Front Desk Customer Service Role At Starwood Mayfair
🏢 Starwood Hotels
📍 Mayfair