Join Export Packers Company Limited as a Customer Service Support Specialist, where you will focus on delivering exceptional service and managing customer orders in Brampton, Ontario. This role features a hybrid work model for your convenience.
As a Customer Service Representative, you will collaborate with the Retail Sales team to ensure timely order fulfillment and effective issue resolution. Your background in customer service, preferably in the food industry, will be pivotal in maintaining customer satisfaction and accurate account management.
Key Responsibilities:
• Oversee the complete order process for retail clientele
• Act as primary contact for customer inquiries and updates
• Maintain accurate pricing and contract records in the ERP




• Analyze data to monitor inventory and address shortages
• Process customer rebates and maintain associated records
Requirements:
• 2+ years experience in customer service related roles
• Familiarity with Microsoft Dynamics NAV/Business Central
• High attention to detail and solid analytical skills
• Experience with EDI processes is advantageous
• Ability to manage multiple tasks in a quick-paced setting
Leverage your skills in customer relations and order management with Export Packers to enhance customer experience.
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📌 Customer Service Support Specialist Brampton (Canada)
🏢 Export Packers
📍 Canada