Play an integral role in Ontario’s Driver Examination services as a Customer Service Agent. Focus on delivering exceptional service while assessing applicant eligibility and processing licenses efficiently.
Your responsibilities will include providing detailed assistance to applicants seeking various driver’s licenses, conducting tests, and ensuring compliance with all relevant policies. You will also be responsible for collecting fees, correcting records, and maintaining a protected setting at the DriveTest Centre.
Key Responsibilities:
• Evaluate documents and applicant eligibility for licenses
• Conduct vision tests and administer knowledge evaluations
• Schedule road tests and issue temporary licenses




• Investigate errors in driving records and recommend corrections
• Adhere to operational regulations and safety protocols
Requirements:
• Solid background in customer service and support
• Understanding of driver licensing processes and regulations
• Detail-oriented in document reviews and assessments
• Commitment to quality and safety in the workplace
• Ability to manage sensitive information responsibly
Help ensure fair licensing processes and superior customer experiences in Ontario.
J-18808-Ljbffr

📌 Customer Agent For Driver Examination Services Orangeville
🏢 Serco
📍 Orangeville