Take your customer service skills to Reinhart Foods Ltd. as a Customer Service Representative focused on high-quality support for client inquiries. Your role will involve ensuring timely issue resolution and enhancing client satisfaction.
As a key player in our Customer Service team, you will handle dedicated accounts and monitor deliveries to ensure prompt service. Collaborate with internal teams to investigate claims and guard against discrepancies in order fulfillment. Candidates with 3-5 years in customer service and experience with enterprise systems are encouraged to apply.
Key Responsibilities:
• Handle dedicated customer accounts effectively
• Track on-time deliveries through carrier reports
• Resolve damage claims in collaboration with finance
• Investigate customer shortages and overages
• Provide support during team member absences
Requirements:
• Preferred post-secondary education or relevant experience
• 3-5 years in a customer service role
• Experience with ERP, CRM, or business applications
• Excellent negotiation and financial management skills
• Proficient in MS Word and Excel
Elevate your career in customer service with Reinhart Foods and influence positive customer experiences.
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