Become a key player at Gallagher as an Administrative Benefits Representative. Enhance client interactions through effective communication and support in the perks administration process.
In this role, you will assist clients with their day-to-day requests, including eligibility inquiries and benefit enrollment. Your tasks will also involve maintaining client data, hosting system demonstrations, and following up with insurance providers to meet service requests. Collaboration with different teams will be crucial for tackling complex issues.
Key Responsibilities:
• Build relationships with clients and industry providers
• Guide members through enrollment and eligibility processes
• Demonstrate Gallagher’s advantage administration systems virtually
• Maintain up-to-date client files and CRM records
• Collaborate effectively with internal teams for solutions
Requirements:
• Post-secondary education or 1 year experience in benefits
• Strong verbal and written skills
• Detail-oriented with problem-solving proficiency
• Familiarity with Microsoft Office and CRM systems
• Bilingual candidates (English/French) encouraged to apply
Maximize client satisfaction through effective administrative support in Gallagher's benefits team.
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