Become a key player at Dal-Tile as a Customer Service Representative. Your focus will be to provide excellent support, handle inquiries, and effectively process orders in a high-volume call center.
As a Customer Service Representative, you will work with Dal-Tile's team to ensure customer satisfaction through proactive account management. With a high school diploma and over three years of call center experience, you'll interact daily with customers, addressing their needs and promoting company values through effective communication.
Key Responsibilities:
• Manage customer interactions with accurate order processing
• Address a high volume of inbound customer calls
• Maintain detailed reports and order documentation
• Collaborate with cross-functional teams to solve inquiries
• Engage in special projects and flexibility in duties
Requirements:
• High School Diploma or equivalent
• 3+ years of experience in customer service or call center
• Knowledge of textiles preferred
• Familiarity with Microsoft Word and Excel
• Ability to handle multiple priorities effectively
Enhance customer support and service delivery as part of Dal-Tile's energetic team.
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📌 Customer Service Representative Role At Dal Tile Vancouver
🏢 Mohawk Industries
📍 Vancouver