Become a key player at FirstOntario as a Senior Manager focused on CRM and sales optimizations. This hybrid position in Stoney Creek emphasizes enhancing member journeys through effective MRM strategies.You will play a crucial role in managing FirstOntario’s CRM platform and implementing initiatives that drive member engagement and satisfaction. By standardizing processes and automating communications, you’ll help enhance productivity across various financial services. Your leadership will ensure collaboration among teams, aligning with company goals to improve overall member experiences.Key Responsibilities:
• Oversee MRM workflow management and optimizations
• Establish MRM processes with operational support




• Design and implement member engagement campaigns
• Manage MRM tool adoption and sales effectiveness
• Conduct ongoing training and change managementRequirements:
• Bachelor's degree in business or related area
• Minimum of three years in financial services
• CRM configuration experience required
• Familiarity with systems like HubSpot or Salesforce
• Solid interpersonal and problem-solving skillsElevate member experiences at FirstOntario by applying your skills in CRM and sales management.
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📌 Crm And Sales Optimization Senior Manager Hamilton (Canada)
🏢 FirstOntario Credit Union
📍 Canada