Elevate customer interactions by joining TELUS as a Senior Strategy & Product Owner for Conversational AI. Drive product strategies utilizing advanced technologies in this impactful role.
As part of the Customer Experience Design & Platforms team, you will lead the vision for voice and chat AI solutions on Google platforms. Your expertise will guide product strategies by managing product backlogs and translating business goals into actionable plans. Collaboration with engineering teams will be essential in enhancing customer satisfaction and achieving better business outcomes.
Key Responsibilities:
• Define product strategy for voice and chat AI solutions
• Create and manage data-driven product roadmaps
• Prioritize development backlogs and establish requirements




• Collaborate with engineering teams for seamless execution
• Conduct customer research to differentiate products
Requirements:
• Knowledge of voice and chat AI platforms like GECx
• Experience in developing and executing product strategies
• Robust analytical skills for strategic decision making
• Proficiency in user research and service design methodologies
• Ability to influence decisions across teams
Leverage your strategic insights and product ownership skills to strengthen customer experiences at TELUS.
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📌 Senior Strategy Owner At Telus Vancouver
🏢 Bilinguallink
📍 Vancouver