Join Metergy Solutions as a Customer Service Specialist in Markham, Ontario, and play a vital role in enhancing customer experiences. Offer expert assistance and resolve inquiries in a fast-paced setting.
In this pivotal role, you will be responsible for addressing customer needs efficiently. Your duties include managing calls, processing inquiries, and resolving billing concerns for Metergy’s clients. A robust background in customer service will help you navigate this agile position effectively.
Key Responsibilities:
• Respond to incoming customer service requests
• Research and resolve customer billing issues
• Process electronic inquiries and documentation
• Schedule and manage payment arrangements
• Track and record customer interactions
Requirements:
• Experience in inbound call center operations
• Minimum high school diploma or equivalent
• Proficiency in Spanish communication preferred
• Ability to handle stress and conflicts professionally
• Proficient in Microsoft Office applications
Utilize your skills in customer service and problem resolution at Metergy Solutions as a Customer Service Specialist.
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📌 Customer Service Specialist At Metergy Solutions Toronto
🏢 Metergy Solutions
📍 Toronto