Elevate customer success as the Senior Manager of Human-Centered Change at Salesforce. Drive innovation through change management and strategic advisory in a agile work environment.Salesforce is searching for a seasoned Senior Manager to lead human-centered change initiatives. With at least eight years in customer-facing roles, your expertise in organizational analysis and change strategy will be essential. You’ll engage with clients, ensuring deep alignment on transformation projects and enhancing deliverables through innovative processes.Key Responsibilities:
Serve as a trusted advisor on change management practices
Conduct stakeholder interviews and organizational analysis
Develop holistic strategies for complex change initiatives




Lead communication and training planning for change execution
Coach leaders on embedding human-centered change practicesRequirements:
Minimum 8 years in customer-facing roles
Expertise in Human-Centered Change strategies and practices
Strong verbal and written communication skills
Ability to solve complex problems creatively
Proven relationship management with diverse stakeholdersEnhance Salesforce’s impact by implementing cutting-edge change strategies and fostering solid customer relationships.#J-18808-Ljbffr

📌 Senior Manager Of Human Centered Change Toronto
🏢 Salesforce
📍 Toronto