Scotia Tire is looking for an enthusiastic self-starter to fill the role of Front Desk Service Advisor. The ideal candidate has knowledge of tires and mounted wheel packages for both passenger and commercial vehicles applications, proven sales records and will contribute to the the Store’s profitability by providing exceptional Customer Service.

As Front Desk Service Advisor, your responsibilities would include:
Greet Customers in an enthusiastic and professional manner
Confidently providing accurate sales and product information appropriately based on customer needs. (tire and mounted wheel options, features, benefits, pricing, warranties etc.)
Answering customer inquiries; in person, via phone and email, for both the passenger vehicle and Commercial customer base
Creating work orders for In-Shop Tire Technicians
Accurately complete all documentation/paperwork in relation to work completed
Data Entry, create customer appointments using POS and internal systems
Manage Customer Database, maintaining up-to-date records and notes

Qualifications and Education Requirements
High School or Equivalent
Valid Driver’s License required
Minimum 1 yr. experience in Tire Sales,



required
Excellent communication skills, both written and verbal
Excellent organization, time management and problem-solving skills
A strong mechanical background is required
Interest in further expanding knowledge about the tire industry
Excellent Interpersonal skills, able to communicate effectively with internal and external customers
Proven ability to build customer rapport and boost sales

Additional Notes

We offer an excellent Group Perks Package including Health and Dental coverage, life and long-term disability insurance, as well as an Employee Purchase Program, paid training, and other opportunities.

ScotiaTire is an equal chance employer; accommodations will be made to ensure all qualified applicants are considered for employment.

Job Type: Full time

Salary: From $24.00 per hour
Dental care
Extended health care

Schedule:
10 hour shift
8 hour shift
Holidays
Monday to Friday
Overtime
Weekend availability

Experience:
Tire & Lube Technicians: 1 year (required)
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📌 Service Advisor Commercial Tire Dispatch Mississauga
🏢 Scotia Tire & Alignment Services
📍 Mississauga