Drive financial solutions for customers at Momentum Financial Services as a Collector. This role combines problem-solving with negotiation skills to collect payments effectively.
Your responsibilities will include making calls to customers with outstanding payments and establishing reasonable repayment terms. You will also need to ensure compliance with relevant laws while actively following up on accounts. This position supports both the company’s financial goals and customer satisfaction.
Key Responsibilities:
• Contact customers to negotiate and collect overdue payments
• Keep accurate account records and monitor progress
• Handle billing errors and resolve disputes efficiently
• Collaborate with teams to deliver customer solutions




• Meet specific collection performance metrics
Requirements:
• 2+ years in a collections or related financial role
• Demonstrated negotiation and problem-solving skills
• Solid communication and active listening capabilities
• Knowledge of collection laws and compliance
• Ability to manage time effectively in a busy setting
Make a meaningful impact at Momentum Financial Services, helping individuals navigate their financial obligations with compassion and professionalism.
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📌 Momentum Financial Services Collector Role Toronto
🏢 Momentum Financial Services Group
📍 Toronto