Join Helical Pile Solutions as a M365 Application Support Analyst in Calgary and play a crucial role in managing enterprise applications and enhancing user support services.
As an Application Support Analyst, you will report to the Team Lead, Business Applications, directly impacting workplace efficiency. This role entails managing, optimizing, and supporting Microsoft 365 applications alongside various business tools relevant to our deep foundations projects.
Key Responsibilities:
• Configure and customize M365 applications per organizational needs
• Act as the primary contact for ERP software support
• Resolve application issues and provide user training
• Document application configurations and maintain knowledge bases
• Oversee performance monitoring and application health
Requirements:
• 3+ years of experience in application support
• Education in Computer Science or equivalent experience
• Proficient with Microsoft 365 services
• Experience with estimating and field-related software
• Excellent problem-solving and communication skills
Bring your technical expertise and customer focus to elevate Helical Pile Solutions’ application management.
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📌 Application Support Analyst Role Calgary
🏢 Helical Pile Solutions
📍 Calgary